Delivery Boy Privacy Policy

This Delivery Boy Privacy Policy explains how ShopMaxxi LTD (“ShopMaxxi”) collects, uses, and protects the personal information of delivery personnel (“Delivery Boys” or “Delivery Agents”) who work with or on behalf of ShopMaxxi.

1. Information We Collect

• Personal details such as name, phone number, address, and identification information
• Bank or payout information for processing settlements
• Device information, GPS location data (including foreground and background location), and delivery route activity
• Profile information, delivery performance data, and customer ratings
• Login and usage logs from the delivery application or dashboard

2. How We Use Your Information

• To assign, track, and confirm deliveries
• To verify identity and maintain security
• To process payouts and maintain financial records
• To improve delivery efficiency and customer service
• To monitor performance, handle disputes, and ensure compliance

3. Location Information

ShopMaxxi collects both foreground and background location data of delivery agents to support core delivery operations.

• Foreground location is collected when the app is in use to provide navigation, pickup, and drop-off assistance.
• Background location is collected when a delivery is active, even if the app is minimized or running in the background.

This location data is used to:

• Enable real-time tracking of delivery progress
• Provide accurate updates to customers and vendors
• Improve route optimization and delivery efficiency
• Enhance safety and accountability during deliveries

Location tracking is limited to active delivery sessions and is used strictly for operational purposes.

4. Data Sharing

Your data may be shared with:

• Customers to enable contact for delivery purposes
• Vendors for delivery verification
• Internal ShopMaxxi teams for operations, support, and compliance
• Payment processors to facilitate withdrawals

Your data is never sold to third parties.

5. Security Measures

• Secure storage of personal and operational data
• Restricted access based on roles
• Monitoring to detect unauthorized access

6. Responsibilities of Delivery Boys

• Keep account login details confidential
• Use delivery app or dashboard responsibly
• Protect customer information shared for delivery purposes
• Report loss or unauthorized use of devices

7. Retention

Delivery records, logs, and personal details are retained as long as required for legal, operational, and audit purposes.

8. Rights of Delivery Boys

• Right to access your data
• Right to request corrections
• Right to request deletion of data after service termination, subject to record-keeping laws

9. Contact

For questions about this policy, contact:
support@shopmaxxi.store